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Dual Force Plates
Education
Contact us
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Contact Us
Smart2Move AG
Available from monday to friday
support@smart2move.com
FAQ
Shipping & Delivery
Delivery zone
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Delivery area: All around the world
Our carriers
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Package shipped via DHL, UPS or other specialized carrier...
Terms of delivery
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Valid delivery address and signature requested for the receipt of the parcel
Fees and delivery times
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- Shipping cost (USA): $450 (1D + 3D) / start from $1700 (3DRS)
- Delivery times: depending on stock and location
Follow my package
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Once the parcel has been sent, you will receive an email with the tracking number
Payment
Payment
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Full payment before shipping
Payment methods
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- Credit Card
- Bank Transfer
- Master Card / Visa / American Express / Discover
VAT / Taxes
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- VAT means Value Added Tax, to which most goods in the European Union are subject, unless the customer has a valid Intracommunity VAT number, he will be exempt from VAT.
- The VAT invoiced is 19% in the European Union, as the product will be shipped from Germany. The VAT rate indicated on your invoice corresponds to the VAT rate of the items ordered and sent.
- For customers residing in Switzerland, we apply a VAT rate of 7.7%.
- For deliveries outside the European Union, VAT will not be charged. However, import fees or customs duties may be charged for these deliveries according to the laws of each country.
S2M 1D Dual Force Plates
When do I have to load the force plates?
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- When you turn on your force plates, if the blue LED flashes very quickly, it means that the battery level is low and you have to recharge the force plates.
- When you are connected to the force plates with the App, a battery indicator is shown above each force plates. A message warns you when the battery level is low.
How to load force plates?
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A double mini USB charging cable is included with the force plates. It can be plugged into any USB charger: computer, USB plug, phone or tablet charger.
How long to recharge the force plates?
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A full charge of the battery is about 10 hours. The duration of use of the battery is at least 240 hours.
How to turn on / off the force plates?
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A switch button is located on the box under the force plate, next to the mini USB charging port. When the platform is on, the blue LED on the surface is on, when the platform is off, the LED is off.
In which way should the force plates be (with and without mats) ?
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- If you are using red and blue mats, the blue plate is always under the left foot and the red plate under the right foot. The white lines, or logos are side heel. These instructions are valid for both right-handed and left-handed people.
- If you are using green mats, you have to look under the plates to identify the direction of installation for both right-handed and left-handed users.
- The plate that has only 1 serial number on the central label is the left plate, the one that has 2 serial numbers on the label is the right plate. You can also have the letters R & L to identify the side.
- Finally, for reference, the Smart2Move logo should also be located under the front of the feet.
- To check your installation, do not hesitate to check live that pressure centers follow your movements.
Which distance to choose between the plates?
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Thanks to the tool provided (black spacer), you can install the force plates with 2cm or 18cm apart, in order to cover narrow stances and wide stances. It is recommended not to place your feet on the ends / edges of the plates for a better measurement and the stability of the plates. Adapt the distance between the platforms according to the stance of your players!
How to install the force plates on the ground ? (Left / Right on a flat floor)
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- To guarantee a good measure of your force plates, make sure: The 4 feet of each plate must be in contact with the ground
- Make sure: The box under the platform (with the switch and the label) must not be in contact with the ground
- Warning: On loose or wet soil, the plates may have a tendency to sink into the ground, and the box may be in contact with the ground! Move your plates regularly.
Where and how to download the S2M 1D Dual Force plates App?
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You can download the App from your iPad, open the App Store and search for “S2M 1D Dual Force plates”.
- Watch the video
How to create my account and use the application?
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How to pair the force plates?
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To pair your force plates, write down the number written in blue on the label under the plate without the "0" before. Example: if the number in blue is “002018”, write only “2018” at the pairing time. This number will be requested 3 times in a row to connect the 2 plates and accessories.
Why footprints do not appear?
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Footprints are drawn only if you have selected a player and enter his size. If no player is selected to make a capture, you will have the directions for the stance, but not the footprint drawings. If you associate this capture with a player at the time of recording, the footprints will be drawn on replay.
Footprints do not correspond to reality? Are my data inconsistent?
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- To guarantee a good measurement of your plates, make sure to respect the 2 following rules:
- The 4 feet of each plate must be in contact with the ground
- The box under the plate (with the switch and the label) must not be in contact with the ground Warning: On loose or wet soil, the plates may have a tendency to sink into the ground, and the box may be in contact with the ground! Move your plates regularly.
How to make a video report?
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- Apple allows now a video screencast of your iPad screen, with or without a audio comment. To access to this option, open the "Settings" of your iPad:
- Control Center => Customize Control
- Add (+) Screen Recording in include control
- Quit the Settings, open the Control Center (double click on “Home” button)
- Press and hold 1sec the “Screen Recording” button => Select if you want the microphone active or not
- Launch a “Screen Recording” => a red bar is displayed on top of your screen all long recording. To stop the recording, press on this red bar, your video is available in you picture library and can be share.
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